Privacy Policy

1. Introduction

AustBridge Recruitment respects the privacy of individuals who use our website and recruitment services.

This Privacy Policy applies to personal information that AustBridge Recruitment collects or holds in connection with its website, candidate accounts, employer accounts, recruitment enquiries, applications and related services.

Where Australian privacy legislation applies to AustBridge Recruitment, we aim to manage personal information consistently with the requirements of that legislation, including the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), where applicable.

2. Information We May Collect and Hold

The information we collect depends on how an individual interacts with AustBridge Recruitment and which services are used.

Candidate Information

Candidates may provide information including:

• Full name and preferred name.
• Contact details.
• Email address and telephone number.
• Residential or correspondence information where required for a recruitment process.
• Employment history and professional experience.
• Education, qualifications and professional credentials.
• CVs, resumes and cover letters.
• Information supplied in a job application.
• Supporting documents uploaded through the candidate platform.
• Communication and correspondence relating to recruitment activities.

Employer Information

Employers may provide information including:

• Organisation or business name.
• Business contact information.
• Contact person details.
• Job vacancy information.
• Workforce or recruitment requirements.
• Information submitted through employer enquiries or registration forms.

Account and Technical Information

Depending on the website functionality being used, we may also collect information such as:

• Username or account identifier.
• Password information stored in protected form.
• Account status and account activity.
• Login and session information.
• IP address and basic technical information.
• Browser and device information.
• Website interaction and diagnostic information.

3. Sensitive Information

Some information may be classified as sensitive information under applicable Australian privacy law. Depending on the recruitment service and the information provided by an individual, this may include information relating to matters such as health, criminal records, racial or ethnic origin, religious beliefs or other information recognised as sensitive information under applicable law.

AustBridge Recruitment does not seek unnecessary sensitive information. Where sensitive information is required for a legitimate recruitment or legal purpose, it will be handled in accordance with applicable privacy requirements.

4. How We Collect Personal Information

AustBridge Recruitment generally collects personal information directly from the individual providing it.

This may occur when an individual:

• Creates a candidate account.
• Creates or updates an employer account.
• Submits a job application.
• Uploads a CV or supporting document.
• Posts or submits a job vacancy.
• Sends an enquiry.
• Contacts AustBridge Recruitment by email, telephone or another available channel.
• Uses relevant functions of the website.

In some circumstances, information may also be obtained from another person or organisation where permitted by applicable law and appropriate to the recruitment activity.

5. How We Use Personal Information

Personal information may be used for purposes reasonably connected with AustBridge Recruitment's recruitment and business activities.

• Creating and administering user accounts.
• Providing recruitment services.
• Processing and managing job applications.
• Assessing candidate information against relevant recruitment requirements.
• Communicating with candidates and employers.
• Responding to enquiries and requests.
• Managing recruitment records.
• Providing account and application notifications.
• Operating and maintaining the website.
• Improving website functionality and services.
• Maintaining website and account security.
• Detecting and preventing misuse, fraud or unauthorised activity.
• Meeting applicable legal and regulatory obligations.

6. Job Applications and Candidate Profiles

When a candidate submits an application through the AustBridge platform, the information supplied as part of that application may be used to assess the candidate for the relevant employment opportunity.

Depending on the recruitment process, relevant candidate information may be made available to an employer or authorised recruitment party involved in considering the application.

Candidates should ensure that information contained in their profile, CV and application is accurate and does not contain information that they are not authorised to provide.

7. Employer and Vacancy Information

Employer information may be used to establish and administer employer accounts, manage vacancies, communicate about recruitment requirements and facilitate candidate recruitment.

Information contained in job advertisements may be displayed publicly or to registered users depending on the functionality and settings of the relevant service.

8. Disclosure of Personal Information

AustBridge Recruitment may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy and where permitted or required by applicable law.

Depending on the circumstances, information may be disclosed to:

• Employers considering a candidate for an employment opportunity.
• Recruitment partners or parties involved in a relevant recruitment process.
• Service providers supporting website, hosting, email or technical operations.
• Professional advisers where reasonably necessary.
• Government agencies, regulators, law enforcement bodies or other authorities where disclosure is required or authorised by law.
• Other parties where the individual has consented to the disclosure or the disclosure is otherwise permitted by applicable law.

AustBridge Recruitment does not sell personal information merely as a commercial data product.

9. Overseas Disclosure and Service Providers

AustBridge Recruitment may use third-party service providers for functions such as website hosting, data storage, email delivery, security, analytics, payment processing or other technical services.

Some service providers may operate or store information outside Australia. As a result, personal information may be disclosed to or processed by overseas recipients where necessary for the operation of the relevant service and where permitted by applicable law.

The countries in which overseas recipients may be located will depend on the actual service providers used by AustBridge Recruitment.

10. Security of Personal Information

AustBridge Recruitment takes reasonable steps, appropriate to the circumstances, to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Depending on the nature of the information and service involved, security measures may include access controls, authentication mechanisms, restricted administrative access, secure transmission methods and other technical or organisational controls.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials and notify AustBridge if they believe their account has been accessed without authorisation.

11. Data Breaches

If AustBridge Recruitment becomes aware of a suspected or confirmed data security incident, we may investigate the incident and take reasonable steps to contain, assess and respond to it.

Where the Australian Notifiable Data Breaches scheme applies and an eligible data breach is likely to result in serious harm, AustBridge Recruitment will comply with the notification requirements that apply to the organisation.

12. Retention of Personal Information

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business and recruitment records, resolve disputes, maintain security, or comply with legal and regulatory obligations.

When personal information is no longer reasonably required, AustBridge Recruitment may take reasonable steps to securely delete, destroy or de-identify it, subject to applicable legal or operational requirements.

13. Accuracy of Personal Information

AustBridge Recruitment takes reasonable steps to ensure that personal information it uses or discloses is accurate, up-to-date and complete where required by applicable law.

Users are responsible for keeping their account, profile and application information accurate and current.

14. Access to Personal Information

An individual may request access to personal information that AustBridge Recruitment holds about them, subject to applicable law and any applicable exceptions.

Requests should provide enough information for us to identify the relevant individual and locate the information being requested.

We may need to take reasonable steps to verify the identity of the person making an access request before providing access to personal information.

15. Correction of Personal Information

If an individual believes that personal information held by AustBridge Recruitment is inaccurate, incomplete, out-of-date or misleading, the individual may request that the information be corrected.

Where appropriate, users may also be able to update information directly through their account or candidate profile.

16. Privacy Complaints

Individuals who believe that AustBridge Recruitment has handled their personal information in a manner inconsistent with applicable privacy requirements may contact us and make a privacy complaint.

Complaints should explain the nature of the concern, provide relevant details and include sufficient information for us to investigate the matter.

AustBridge Recruitment will consider and investigate privacy complaints in a reasonable manner and will communicate with the complainant about the outcome where appropriate.

If a person is not satisfied with the outcome of their complaint, they may have the right to contact the Office of the Australian Information Commissioner (OAIC), subject to the requirements and processes applicable to their circumstances.

17. Cookies and Technical Information

The AustBridge website may use cookies and similar technical mechanisms where necessary to operate website functionality.

These technologies may be used for purposes such as:

• Maintaining login and session functionality.
• Supporting account security.
• Remembering necessary website settings.
• Understanding technical errors and website performance.

Depending on the services implemented on the website, third-party technologies may also collect technical information in accordance with their own privacy policies.

18. Marketing Communications

Where AustBridge Recruitment sends marketing or promotional communications, we will do so in accordance with applicable privacy and electronic communications requirements.

Individuals may be provided with an option to unsubscribe from relevant marketing communications where required.

19. Third-Party Websites and Services

The AustBridge website may contain links to websites, platforms or services operated by third parties.

AustBridge Recruitment is not responsible for the privacy practices of independent third-party websites. Users should review the privacy policy of a third-party service before providing personal information through that service.

20. Children and Young Persons

AustBridge Recruitment's recruitment services are intended for people who are legally able to participate in the relevant employment or recruitment process.

Where applicable law imposes additional requirements concerning the collection or handling of information relating to children or young persons, those requirements will apply.

21. Anonymity and Pseudonymity

Where applicable Australian privacy law provides an individual with a right to deal with an organisation anonymously or by using a pseudonym, AustBridge Recruitment will provide that option where it is lawful and practicable to do so.

This option may not be available where identification is required or authorised by law, or where it is impracticable for AustBridge Recruitment to provide the relevant service without identifying the individual.

22. Legal and Regulatory Disclosure

AustBridge Recruitment may disclose personal information where required or authorised by law, court order, regulatory requirement or lawful request from an appropriate authority.

23. Changes to This Privacy Policy

AustBridge Recruitment may update this Privacy Policy from time to time to reflect changes in our services, website functionality, information handling practices, technology or applicable legal requirements.

When the policy is updated, the revised version will be published on this page together with the relevant updated date.

24. Contact Us About Privacy

If you have a question about this Privacy Policy, wish to request access to personal information, request a correction, or wish to make a privacy complaint, please contact AustBridge Recruitment using the official contact details provided below.

25. Applicable Privacy Framework

Where applicable to AustBridge Recruitment, this Privacy Policy is intended to describe the organisation's approach to handling personal information consistently with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

The application of Australian privacy legislation depends on the organisation's circumstances, including the nature of its activities and any applicable exemptions or other legal requirements.